Frequently Asked Questions
In our day to day support, we get a lot of common questions about ScopeBox. We've listed some of the more common ones here. If you have a question about ScopeBox, there's a good chance you'll find your answer here or in the extensive user manual. If not, please contact us directly and we'll be happy to help.
- Which machines are supported by ScopeBox?
- ScopeBox supports all Intel based Macs, running 10.6 or later (10.8 or later for ScopeLink).
IT IS STRONGLY RECOMMENDED THAT YOU RUN THE TRIAL ON YOUR HARDWARE. You can receive a key and download here. Its the best way to make sure that you'll be happy with ScopeBox and your hardware.
- Which video input devices does ScopeBox support?
- ScopeLink works with any hardware input that ships with a Mac driver. This includes Thunderbolt input devices from all of the major vendors (Blackmagic Devices, AJA, etc) as well as PCI-e cards. If you want to check on your particular hardware configuration, feel free to contact us
- Does ScopeBox support my camera?
- If you're feeding ScopeBox a signal via HDMI, HD-SDI, or analog video, the connected camera doesn't matter. You just need an appropriate hardware input device (see previous question). For FireWire cameras, we support all HDV, DVCProHD or DV devices.
- Can I connect my digital SLR?
- The best way to connect a digital SLR is via an HDMI connection. Using an inexpensive Thunderbolt capture device, you can input the HDMI feed into your Mac. Unfortunately, even though most digital SLR cameras have a USB connection, they don't output usable video signals on this connection.
- Does ScopeBox support HDV?
- ScopeBox supports all HDV cameras. However, you must have Final Cut Pro 5.1.2 or later installed to utilize this functionality.
- Does ScopeBox support multi-camera shoots?
- Yes. ScopeBox supports multiple DV, DVCPROHD, or HDV sources over firewire, and (HD) SDI sources via PCI-express and ThunderBolt.
- Does ScopeBox support motion-activated recording?
- Currently, ScopeBox does not support motion-activated recording. We are exploring the possibility of adding this feature to a future release.
- What file format does ScopeBox use?
- By default, ScopeBox records footage to QuickTime in the native format of the device being monitored.
- Does ScopeBox support the Panasonic HVX200?
- ScopeBox supports the HVX line although you need to have Final Cut Pro installed since it relies on bundled QuickTime components.